If your solution includes the Virtual Print Driver module, then OnBase Release of Information can attach documents printed and uploaded using the Virtual Print Driver to a request.
Documents can be attached to a request automatically upon uploading the document into OnBase, or they can be selected and attached manually.
Consider the following when printing using the Virtual Print Driver:
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Running more than one type of OnBase client may conflict with ROI's ability to detect incoming documents. For example, do not open both the Medical Records Unity Client and the OnBase Unity Client at the same time.
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The size of a print job affects printing time. A document with a large quantity of pages printed in color is going to take longer to print than a one-page document printed in black and white.
For more information on using the Virtual Print Driver, as well as Virtual Print Driver troubleshooting tips, see the Virtual Print Driver documentation.