Retrying Packet Creation - Release of Information - English - Foundation 22.1 - OnBase - external - OnBase/Release-of-Information/English/Foundation-22.1/Release-of-Information-Unity/Usage-Standard-Mode/Retrying-Packet-Creation - 2023-12-11

Release of Information (Unity)

Platform
OnBase
Product
Release of Information
Release
Foundation 22.1
License

If packet generation has failed for a request, you can add the request back to the packet generation queue using the Retry Packet Creation button. This button re-queues the request for packet generation without requiring the request to go back to the Initiated status.

In some cases, a request may need to go back to Initiated in order for the failure reason to be addressed. The Retry Packet Creation button is provided for error cases that do not require the request to go back to Initiated.

To re-queue a request for packet generation:

  1. Open the request.
  2. Click the Retry Packet Creation button. The request is re-queued for packet generation.