If the connection between the Cloud Replication Service and the Cloud Server is interrupted during a process, the Cloud Replication Service will attempt to retry the connection. The number of times the connection will be retried can be configured in the Hyland.PlatterManagement.NTService.exe.config file.
In the appSettings configuration section, locate the request RetryCount key. Set the value between 1 and 5. 1 is the default number of retries.