Physicians who decline a deficiency must provide a decline reason. When physicians click Decline from the Signing window, they are presented with a list of possible rejection reasons.
To allow physicians to specify their own reasons, you must modify the declineOtherAvailable configuration setting. When this setting is set to true, physicians can select Other and type their rejection reason in the field provided. Set this setting to false to require physicians to choose from the list of decline reasons provided. If the declineOtherAvailable setting is missing from the SD4E.txt configuration file, then the Other option is unavailable.
See the illustration below for a comparison of the Enter Decline Reason dialog box when the Other option is available and unavailable.
