Addressing Invalid Accounts - Signature Deficiencies for Epic - English - Foundation 22.1 - OnBase - external

Signature Deficiencies for Epic

Platform
OnBase
Product
Signature Deficiencies for Epic
Release
Foundation 22.1
License

If a new physician's account information is invalid, the New Physician Queue displays either a question mark or the message Invalid User Account.

  • If ? is displayed for the Physician Number, then the OnBase user account is not set up as a physician in OnBase. To remove the physician from this list, click Delete. To map the physician to an existing user account, go to Medical | Physicians | Physician Information.

  • If Invalid User Account is displayed for a physician's name, then the physician's OnBase user account has been deactivated. To remove the physician from this list, select the invalid user account and click Delete.