This message may be displayed after an Epic user clicks Analyze Scans and the No documents found for chart # message is displayed:
-
Scan Signature Analysis
Doc ID <doc id> -Error saving data: No matching document
This error message from Epic indicates that there is still work to be done on the related chart. The API sent from OnBase to Epic sends all document handles that are part of the chart, even if the link between the documents and the chart has not been created yet in Epic. As a result, Epic is not aware of these documents yet.
The document handles referenced in the error message are still waiting to be committed in OnBase. When they are committed, OnBase will send an HL7 message to Epic to associate the documents with the chart.