Users may be unable to access the Analysis window if there are no documents on a chart. When this occurs, the following error is displayed:
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No documents found for chart # <chart number>
This error may occur for several reasons:
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The documents are not yet assigned to the chart in OnBase. For information about resolving chartless documents, see Assigning Chartless Documents to Charts.
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The chart's facility has one or more Document Types assigned to an Analyst tab, but none of the documents in the chart belong to these Document Types. If a facility has an Analyst tab configured with one or more Document Types, then only the documents belonging to the Analyst tab will show up in the Analysis window. See Clinical Document Tab Configuration.
If the documents are currently associated with OnBase charts, but this error message is still displayed, see Doc ID <doc id> -Error saving data: No matching document.