Although the OnBase Application Enabler is capable of integrating with Epic applications, Epic Systems and the makers of OnBase discourage the use of Application Enabler with Epic. OnBase windows opened using Application Enabler do not respond to the switching of users or patient contexts within Epic. Therefore, the possibility exists that a previously launched OnBase window may remain open and display incorrect information for the current context in Epic. Additionally, Epic upgrades may introduce changes that invalidate Application Enabler's configuration and pose a risk to patient safety.
To integrate Epic and OnBase, use the OnBase integrations for Epic. These integrations have been developed specifically for use with Epic applications, and they resolve these possible issues of patient safety. If the existing integrations do not provide the functionality needed for your solution, contact your solution provider to determine how your business needs can be met and to request any necessary enhancements.