No config settings received - Signature Deficiencies for Epic - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - external

Signature Deficiencies for Epic

Platform
OnBase
Product
Signature Deficiencies for Epic
Release
Foundation 23.1
License

When a user clicks Analyze Scans in Epic, the following error may be displayed:

  • No config settings received. Verify that the location of the configuration file on the app server is correct.

This error indicates Signature Deficiencies for Epic cannot find the file containing the module's configuration settings. To resolve this issue:

  1. Ensure the SD4E.txt configuration file exists and is configured as described under Configuring SD4E.txt.
  2. Ensure the Application Server's Web.config file has been modified to specify the location of the SD4E.txt configuration file. See SD4EConfigLocation.