Issue: Wacom signature pad does not work in Mozilla Firefox®.
Resolution: To use a Wacom signature pad in Mozilla Firefox®, you must install the SigCaptX installer and run a command using an administrator privilege. Contact Wacom support for details.
Issue: Topaz signature pad is unable to capture signature on a document.
Resolution: This can occur if you are using an installer other than SigWeb.exe. We recommend using SigWeb.exe for OnBase Web Client.