OnBase Web Client - Signature Pad Interface (TWAIN) - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Signature Pad Interface (TWAIN)

Platform
OnBase
Product
Signature Pad Interface (TWAIN)
Release
Foundation 22.1
License
Standard
Essential
Premier

Issue: Wacom signature pad does not work in Mozilla Firefox®.

Resolution: To use a Wacom signature pad in Mozilla Firefox®, you must install the SigCaptX installer and run a command using an administrator privilege. Contact Wacom support for details.

Issue: Topaz signature pad is unable to capture signature on a document.

Resolution: This can occur if you are using an installer other than SigWeb.exe. We recommend using SigWeb.exe for OnBase Web Client.