About Microsoft Outlook MSG and EML files - System Administration - Cloud - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Cloud System Administration

Platform
OnBase
Product
System Administration - Cloud
Release
Foundation 23.1
License
Standard
Essential
Premier

Microsoft Outlook's MSG and EML files can only be printed to your system Default printer, despite the selected printer mapped in the Print Queue Mapping tab. When you right-click on a document listed in a Document Search Results window and select Print Selected or Print All, the document gets printed directly to the default printer. This is a limitation of Microsoft Outlook.

Note:

The only way to print to a different printer is to open the message for display in Microsoft Outlook's default viewer and select the Print function from there. From within Microsoft Outlook's Print dialog, you may select a printer different from your DMS default printer.