After upgrading to OnBase version 6.2 or higher, a dialog box will display when logging on to the Configuration module for the first time. Type your HSI Customer Number into the text field to access the Configuration module. The Customer Number only needs to be entered once per upgrade and will be stored in the database for future use. If the value is deleted from the database, however, the dialog box will display again.
Note:
This dialog box is only displayed on the first workstation to access the Configuration module after upgrading--not every workstation that has access to an upgraded database.