Issue: Text documents printed from Core Services applications like the OnBase Web Client may not line up exactly with documents printed from the OnBase Client. This behavior occurs because text documents printed from the Web Client are rendered as images before being printed.
Resolution: To make text documents print consistently between the Web Client and the OnBase Client, create a blank overlay, and then configure the Document Type to always use the overlay when text documents are printed. This overlay ensures that the text documents are rendered as images when printed from either the Web Client or the OnBase Client. The resulting printouts then match between the OnBase applications. If the text documents already have an overlay configured, then the overlay may need to be altered to accommodate printing in both clients.