No Error Message - System Administration - Cloud - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/System-Administration-Cloud/Foundation-24.1/Cloud-System-Administration/General-Troubleshooting/Introduction/Logon/OnBase-Client-Closes-Unexpectedly/No-Error-Message - 2025-03-03

Cloud System Administration

Platform
OnBase
Product
System Administration - Cloud
Release
Foundation 24.1
License
Premier
Standard
Essential

Issue: When attempting to log in to the OnBase Client, the application may close unexpectedly after the login status bar completes. No error messages indicating a failure to login are generated.

Resolution: This behavior is caused by DEP (Data Execution Prevention). DEP is a set of technologies which help prevent malicious code from running on a system. For more information, see Data Execution Prevention (DEP).