Viewing Document Locations - System Administration - On-Premises - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Standard - Premier - Essential

On-Premises System Administration

Platform
OnBase
Product
System Administration - On-Premises
Release
Foundation 22.1
License
Standard
Premier
Essential

Users that have the Disk Group Configuration configuration right are able to view hidden UNC paths.

To view a hidden UNC path:

  1. Right-click on an open document or a document in a search results list and select Properties. The Document Information dialog is displayed.
  2. Double-click on the file information item in the box or click once to highlight the information and click Locations. The Platter Locations dialog box is displayed.
    Note:

    If the document is in the cache, a line that says Cache is displayed in this dialog box.

  3. Right-click on the path and select Verify File Is Online. The Status column will update with the location of the file (e.g. OK, NO)
  4. Right-click on the path and select Show Hidden Shares. The full path is displayed.
    To hide the full path to the document, right click on the full path and select Obscure Hidden Shares.
  5. Right-click on the path and select Open Containing Folder. The physical folder where the document actually resides is displayed.
  6. Right-click on the path and select Save File Unaltered to save the file locally on your system if desired. If the file is stored on an encrypted drive, this saves the file locally without encryption.
    Note:

    You must have the Copy To Clipboard/Save As permission for every document type associated with documents that reference the file in order to use the Save File Unaltered option for encrypted files.

  7. By default, the Platter Locations dialog will only show the locations where the document actually resides. Select Show All Locations to view locations where the document has been deleted, locations which are not yet created, or locations corresponding to committed copies of the file which are in batches and have not yet been committed.
    CAUTION:

    Documents should not be edited, moved, copied, deleted, or otherwise managed in the physical Disk Group folder without using the OnBase interfaces. Manipulating documents stored in OnBase without using the OnBase interfaces may cause them to become inaccessible to OnBase. The OnBase clients and Configuration module provide the ability to fully manage documents stored in OnBase, as well as providing additional security, disk management, and backup benefits.