In addition to scheduled processes retrieving all targeted documents, the proper processing of those files should also be checked on a daily basis. One way of confirming this is to verify that there are no new SYS Unidentified Items. The combination of checking source directories and for new SYS Unidentified Items is a simple way to make sure that documents are properly entering the OnBase system.
Retrieval of SYS Unidentified Items is performed through the OnBase Client's Document Retrieval window. SYS Unidentified Items is a Document Type under the System Documents Document Type Group.