Core Access to Disk Groups Using FTP - System Administration - On-Premises - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

On-Premises System Administration
Platform
OnBase
Product
System Administration - On-Premises
Release
Foundation 22.1
License
Standard
Essential
Premier

Only the OnBase Client can access Disk Groups using FTP. In order to allow the OnBase Core (which includes the OnBase Web Client and Unity Client) to access FTP Disk Groups, an alias must be set up in the Application Server's web.config file.

To create an alias for the Core to access FTP Disk Groups:

  1. Open the Application Server's web.config file in a plain-text editor, such as Notepad. In a default installation, this file is located at C:\Inetpub\wwwroot\AppServer\.
    Note:

    When UAC is enabled, administrators must open the text editor by right-clicking it and selecting Run as administrator, otherwise the config file cannot be modified and saved.

  2. Locate the <Hyland.PlatterManagement><DiskgroupAlias> element.
  3. Update the attributes of the <Alias> element in the <DiskgroupAlias> element as follows:

    • oldname: This is the full FTP platter path used by the Client, as entered for the Mount Location in the Create Disk Group Copy dialog.

    • newname: This is the full UNC path to the physical location of the Disk Groups.

    • type: Set the type to unc or unix, as appropriate to your system.

  4. Remove the comment coding around the <Alias> element. The comment coding is the <!-- line directly before the <Alias> element and the --> line directly after the <Alias> element.
  5. Save and close the Application Server's web.config file.