By default, when a user prints an open HTML-based document, the Internet Explorer print dialog box displays. You can configure the Client module to print HTML-based documents using OnBase print options by applying the Use internal printing logic for HTML documents setting.
To apply this setting:
If this setting is selected, the OnBase Print dialog box displays when a user prints an open HTML-based document using the following methods in the Client module:
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Selecting File | Print
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Pressing Ctrl + P
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Clicking the Print button from the Client toolbar.
Users cannot print new, unarchived forms in the OnBase Client when the Use internal printing logic for HTML documents option is selected. When the option is not selected, users can only print new, unarchived forms using the Internet Explorer print dialog box.
Regardless of the Backward Compatibility setting, the Internet Explorer print dialog box displays if the user prints an HTML-based document by right-clicking the open document and selecting Print.
The OnBase Print dialog box will always display when a Print option is selected from a Document Search Result list's right-click menu.