As of OnBase 18, ADO.NET connection strings are used for connecting to databases except in the OnBase Client and the Configuration module. If you are changing user name or password information for anything outside of OnBase Client or the Configuration module, edit the ADO.NET connection string. For more information on configuring ADO.NET connection strings, see the Application Server module reference guide.
You must be licensed for one of the following to change database user name passwords: Change Password, Encrypted Alpha Keywords, or Encrypted Disk Groups.
If you have User Account Control (UAC) enabled, the Configuration module must be launched with administrator privileges in order to complete all the steps in the process below.
From within the Configuration module, you can change the passwords for the following OnBase user names:
User Name |
Description |
Required Files |
---|---|---|
HSI |
Controls database access for the OnBase Client and Configuration modules. The HSI user account is used to create new tables, indexes, and users and to grant permissions. When a workstation first logs on to the OnBase Client, additional database user accounts are created for it using this user account. The HSI user account must exist and must be the owner of all OnBase database objects. |
|
HSICORE |
Controls database access for OnBase Core Services modules for OnBase versions 6.2 through 7.2. |
Note:
Microsoft .NET Framework 3.5 or later is required for the dmcore.dll file to be created. |
HSINET |
Controls database access for OnBase Core Services modules for OnBase versions 8.0 and later. |
|
VIEWER |
Controls database access for modules that allow SQL statements to be run against the database. The VIEWER user account only allows SQL SELECT statements to be executed. This user account should be used for Report Services, Reporting Dashboards, creating and testing ODBC sources, and external reporting by third-party applications. |
|
The required file for the viewer is dependent on licensing. The following process provides information on changing the viewer password when the Hyland.Core.GrabIcon.dll is required. See applicable module reference guides for information on using other methods for changing the viewer password. For example, Report Services employs a different method for changing the viewer password, whereas Reporting Dashboards uses this method.
The above passwords are also stored in the OnBase database. To successfully complete the password change process, you must change the passwords stored in the files listed above, as well as the passwords stored in the OnBase database. When you change the passwords stored in the files listed above, you generate new instances of these files. These files must then be deployed, replacing previous instances of these files, for users to access OnBase.
Before changing database user name passwords, it is strongly recommended you back up your database.
To change one or more of the database user name passwords: