No Error Message - System Administration - On-Premises - English - Foundation 22.1 - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/System-Administration-On-Premises/English/Foundation-22.1/On-Premises-System-Administration/General-Troubleshooting/Introduction/Logon/OnBase-Client-Closes-Unexpectedly/No-Error-Message - 2023-06-26

On-Premises System Administration

Platform
OnBase
Product
System Administration - On-Premises
Release
Foundation 22.1
License
Premier
Standard
Essential

Issue: When attempting to log in to the OnBase Client, the application may close unexpectedly after the login status bar completes. No error messages indicating a failure to login are generated.

Resolution: This behavior is caused by DEP (Data Execution Prevention). DEP is a set of technologies which help prevent malicious code from running on a system. For more information, see Data Execution Prevention (DEP).