OnBase 10.0 Service Pack 1 (10.0.1) introduces a product security feature to protect against unauthorized duplication of a licensed OnBase system. This feature is present in all versions of the software that follow 10.0.1 and is called System Activation. System Activation is accomplished with the assistance of your first line of support and ensures that you have an authentic version of OnBase.
System Activation is required once per database for the life of the system. There is no potential for negative impact resulting from System Activation: your database, system, and configuration are not changed by activation. Activation is accomplished with your first line of support using an update/response code and does not require considerable time or resources.
If an activated database is renamed, moved to a new server, or restored after a hardware failure, the database may need to be activated again.
System Activation is supported for all Oracle and Microsoft SQL Server databases supported by OnBase. Supported Sybase databases will require a HASP (Hardware Against Software Piracy) in place of System Activation.
OnBase 10.0.1 and above must be activated using an update/response code with the assistance of your first line of support. Since the System Activation update/response codes are lengthy it is a best practice to relay them via e-mail to ensure that they are communicated accurately. Contact your first line of support to obtain the e-mail address the update code should be sent to.
If you are upgrading from a previous version of OnBase, see Upgrading from a Previous Version of OnBase. For complete details on System Activation for new and existing systems, see Activating Your System.