Unable to view Group information after removing stale logons - TC/TCE Process Automation for PeopleSoft - English - Foundation 22.1 - OnBase - Essential - Premier - Standard - external - Essential - Standard - Premier

TC/TCE Process Automation for PeopleSoft

Platform
OnBase
Product
TC/TCE Process Automation for PeopleSoft
Release
Foundation 22.1
License
Essential
Standard
Premier

Problem

If, during configuration, you encounter and delete stale logons, you may not be able to view Group information.

Cause

This is a known configuration issue.

Resolution

It may help to delete the Host Windows group logons and then reconfigure. If the Group information is still not available, contact Microsoft Product Support.