Due to rapidly changing technological environments, Hyland Software strongly recommends that its customers upgrade to the latest version of the software at least once every two years.
Technological changes in customer environments can lead to situations where older versions of the product may be rendered inoperable and Hyland Software may be unable to provide relief or suggestions to address issues that customers may face.
In addition, Hyland Software routinely addresses security, scalability, and other types of fixes that are important to OnBase users in its ongoing development efforts.