Web Viewer Session Timeout - Web Viewer Session Timeout - Technical Requirements Overview for New Installations and Upgrades - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/Technical-Requirements-Overview-for-New-Installations-and-Upgrades/Foundation-24.1/Technical-Requirements-Overview-for-New-Installations-and-Upgrades/Part-2-Support-Items-of-Note/Module-Specific-Support-Items/Integration-for-Epic/Web-Viewer-Session-Timeout

Web Viewer Session Timeout - Web Viewer Session Timeout - Technical Requirements Overview for New Installations and Upgrades - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/Technical-Requirements-Overview-for-New-Installations-and-Upgrades/Foundation-24.1/Technical-Requirements-Overview-for-New-Installations-and-Upgrades/Part-2-Support-Items-of-Note/Module-Specific-Support-Items/Integration-for-Epic/Web-Viewer-Session-Timeout - 2025-12-04

Technical Requirements Overview for New Installations and Upgrades

Platform

OnBase

Product

Technical Requirements Overview for New Installations and Upgrades

Release

Foundation 24.1

License

Premier

Standard

Essential

ft:lastPublication

2025-12-04T00:01:30.442000

ft:locale

en-US

As of OnBase Foundation 24.1, the <sessionTimer> element is no longer used by the OnBase Web Viewer to determine when a session times out. The timeout value within the <sessionState> element is used instead. If upgrading from a version prior to OnBase Foundation 24.1, ensure that the <sessionTimer> element is removed from the Web Server web.config file. The presence of the <sessionTimer> element causes the OnBase Web Viewer to fail to load.