Beginning in OnBase 18, Reporting Dashboards requires a specific Reporting Data Source to be configured to properly store and display dashboards, reports, and data providers. To configure this data source, you must first configure a new Reporting Data Source connection string. For information on how to create connection strings, see the Application Server module reference guide.
Once the Reporting Data Source connection string is configured, you must create a read-only user account in the Web Application Management Console and add the Reporting Data Source in OnBase Configuration. For more information, see the sections on configuring a Reporting Data Source in the Reporting Dashboards module reference guide.