The Troubleshooting layout is intended for use by your first line of support or users trained to interpret various troubleshooting messages.
For information about On Demand Diagnostics, see the Workflow or WorkView | Case Manager module reference guides.
The Troubleshooting layout is accessible from within the File menu. To access this layout, click the Application icon and select Troubleshooting:
This layout shows Troubleshooting Messages, Connection Information, Message Sources, Rendering Information, Performance Counters, Client Side Locks, and Memory Usage. You can also create Bug Reports from this layout.