Microsoft Word Documents Open Outside the Unity Client - Unity Client - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Essential - Standard - Premier

Unity Client

Platform
OnBase
Product
Unity Client
Release
Foundation 23.1
License
Essential
Standard
Premier
Issue

When Microsoft Office 365 ProPlus Microsoft Word 2016 is installed on a user's workstation, Microsoft Word documents stored in the database may open outside of the Unity Client document viewer.

Resolution

In Microsoft Word, set the user interface option for using multiple displays to optimize for compatibility. For more information, see Microsoft Word documentation.