Unity Client Becomes Unresponsive When Scrolling - Unity Client - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Premier - Essential

Unity Client

Platform
OnBase
Product
Unity Client
Release
Foundation 23.1
License
Standard
Premier
Essential
Issue

When Microsoft Excel documents are open in the Unity Client, hovering over a document that is not in focus and attempting to scroll causes the Unity Client to become unresponsive.

Resolution

In Windows 10, the ability to scroll inactive windows when hovering over them was introduced, and this feature is not compatible with Microsoft Excel. To avoid encountering this issue, disable the Scroll inactive windows when I hover over them Windows setting. For more information, see Windows documentation.