WebView2 Runtime is Not Installed - Unity Client - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Essential - Premier - Standard

Unity Client
Platform
OnBase
Product
Unity Client
Release
Foundation 23.1
License
Essential
Premier
Standard
Issue

After logging in, an error message is displayed that states "The WebView2 Runtime is not installed on your machine. Please reference the documentation for more details."

Resolution

This issue occurs when attempting to run the Unity Client on a device without the WebView2 framework installed.

To resolve this issue with WebView2:

  1. Refer to the Microsoft documentation for WebView2.
  2. Follow the steps outlined by Microsoft to install WebView2.
  3. Close and restart the Unity Client and the browser being used for Unity Client.