Microsoft Word Documents Open Outside the Unity Client - Unity Client - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Unity Client

Platform
OnBase
Product
Unity Client
Release
Foundation 24.1
License
Premier
Standard
Essential
Issue

When Microsoft Office 365 ProPlus Microsoft Word 2016 is installed on a user's workstation, Microsoft Word documents stored in the database may open outside of the Unity Client document viewer.

Resolution

In Microsoft Word, set the user interface option for using multiple displays to optimize for compatibility. For more information, see Microsoft Word documentation.