Unity Client Becomes Unresponsive When Scrolling - Unity Client - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Unity Client

Platform
OnBase
Product
Unity Client
Release
Foundation 24.1
License
Premier
Standard
Essential
Issue

When Microsoft Excel documents are open in the Unity Client, hovering over a document that is not in focus and attempting to scroll causes the Unity Client to become unresponsive.

Resolution

In Windows 10, the ability to scroll inactive windows when hovering over them was introduced, and this feature is not compatible with Microsoft Excel. To avoid encountering this issue, disable the Scroll inactive windows when I hover over them Windows setting. For more information, see Windows documentation.