Checking Internal Mail - Unity Client - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential

Unity Client

Platform
OnBase
Product
Unity Client
Release
Foundation 24.1
License
Premier
Standard
Essential
  1. On the Home tab, in Internal Mail, click Mailbox:
    Mailbox button.
  2. The Mailbox layout is displayed:
    Mailbox layout showing a list of internal mail.
  3. Messages are grouped based on the date they were received:

    Group

    Description

    Today

    These messages were received today.

    Yesterday

    These messages were received yesterday.

    Earlier This Month

    These messages were received earlier in the month.

    Last Month

    These messages were received last month.

    Older

    These messages were received prior to last month.

  4. The following columns display message properties:

    Column

    Description

    Icon

    Displays whether the message has been read.

    Messages that have not been read are denoted by the following icon:

    Unread message icon.

    Messages that have been read are denoted by the following icon:

    Read message icon.

    Messages that have not been read and have an attachment are denoted by the following icon:

    Unread message icon with Attachment symbol.

    Messages that have been read and have an attachment are denoted by the following icon:

    Read message icon with Attachment symbol.

    From

    Displays the OnBase user that sent the message.

    Subject

    Displays the message subject.

    Date

    Displays the date the message was sent.

  5. The following buttons are available on the Mailbox tab and the Mailbox layout's right-click menu:

    Actions

    Description

    Open

    Open opens the selected message. You can also double-click a message to open it.

    See Viewing Internal Mail for more information.

    New

    New creates a new message.

    For steps on creating a new message, see Sending Messages to Internal Users

    Delete

    Delete deletes the selected message(s).

    Click Yes to confirm that you want to delete the message. A confirmation message is displayed.

    Respond

    Description

    Reply

    Reply lets you reply to the OnBase user who sent you the selected message.

    Reply with Attachments

    Reply with Attachments lets you reply to the OnBase user who sent you the selected message while retaining any attachments.

    Forward

    Forward lets you forward the selected message and attachment(s) to other OnBase users.

    Options

    Description

    Mark as Read

    Mark as Read marks the selected message as read

    Refresh Messages

    Refresh Messages refreshes the list of messages.