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On the Home tab, in Internal Mail, click Mailbox:
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The Mailbox layout is displayed:
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Messages are grouped based on the date they were received:
Group
Description
Today
These messages were received today.
Yesterday
These messages were received yesterday.
Earlier This Month
These messages were received earlier in the month.
Last Month
These messages were received last month.
Older
These messages were received prior to last month.
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The following columns display message properties:
Column
Description
Icon
Displays whether the message has been read.
Messages that have not been read are denoted by the following icon:
Messages that have been read are denoted by the following icon:
Messages that have not been read and have an attachment are denoted by the following icon:
Messages that have been read and have an attachment are denoted by the following icon:
From
Displays the OnBase user that sent the message.
Subject
Displays the message subject.
Date
Displays the date the message was sent.
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The following buttons are available on the Mailbox tab and the Mailbox layout's right-click menu:
Actions
Description
Open opens the selected message. You can also double-click a message to open it.
See Viewing Internal Mail for more information.
New creates a new message.
For steps on creating a new message, see Sending Messages to Internal Users
Delete deletes the selected message(s).
Click Yes to confirm that you want to delete the message. A confirmation message is displayed.
Respond
Description
Reply lets you reply to the OnBase user who sent you the selected message.
Reply with Attachments lets you reply to the OnBase user who sent you the selected message while retaining any attachments.
Forward lets you forward the selected message and attachment(s) to other OnBase users.
Options
Description
Mark as Read marks the selected message as read
Refresh Messages refreshes the list of messages.