Users within OnBase may send messages to other OnBase users through internal mail.
To send a message to an internal user in the Unity Client:
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On the Mailbox tab, click
New.
A new message is displayed:
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Add recipients, either manually or from the address book.
- To add recipients manually:
- Type the name of a user or user group in the To: field, separating multiple recipients with a semicolon. Enclose user groups with angle brackets (<>). For example, <User Group>.
- On the Message tab, in Names, click Check Names to check the user or user group names that you have typed.
- If no matches or multiple matches were found, the following screen is displayed:
- Select the recipient to use and click OK.
- To add recipients from the address book:
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On the Message tab, in Names, click Address Book, or select the To drop-down list.
The address book is displayed. Users and user groups are listed in Available Recipients. User groups are enclosed with angle brackets (<>).
- Select a user or user group, or multiple users/user groups by holding down the Ctrl or Shift keys while clicking.
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Click Add Selected Items to add the selected user(s)/user group(s) to the Selected Recipients list.
Click Add All Items to add all user(s)/user group(s) to the Selected Recipients list.
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To remove users/user groups from the Selected Recipients list, select them from the Selected Recipients list and click Remove Selected Items.
To remove all users/user groups from the Selected Recipients list, click Remove All Items.
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The To: field displays the selected recipients: - To add recipients manually:
- In the Subject field, enter a subject of up to 100 characters.
- On the Message tab, in Tracking, select Read Receipt Requested to request a read receipt.
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Type a message of up to 250 characters.
Note:
Each space is treated as a single character, and each new line counts as two characters. When replying and forwarding, the right angle brackets (>) in the message field count as a single character and the Fw: counts as four characters in the subject field.
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Click Send.
A confirmation message is displayed.