If a list of revisions fails to load, an error message saying An error occurred while retrieving the list of revisions. is displayed. This error message can be displayed when a list of revisions fails to load in one of the following locations:
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When accessing the Revisions tab of the Advanced tab of the Open Form Template dialog box.
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When selecting Original Revision in the Form Instance Update dialog box.
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When selecting Specific Revision in the Form Instance Update dialog box.
If the list of form templates in the Open Form Template dialog box fails to load, an error message saying An error occurred while retrieving the list of form templates. is displayed.
If one of these errors occurs, check the connection to the Application Server. If the Application Server is not the issue, contact your first line of support.