First Line of Support - Upgrade Guidelines - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Premier - external - Standard - Essential - Premier - Standard - Essential - OnBase/Upgrade-Guidelines/Foundation-23.1/Upgrade-Guidelines/Best-Practices-for-Upgrading/Coordinate-with-Support-and-Administrators/First-Line-of-Support - 2023-11-13

Your first line of support should always be informed of your plans to upgrade your OnBase solution. During your upgrade process, your first line of support can provide valuable insight and information as well as guidance and assistance.