Verify That All Users Are Offline and Remove Orphaned Licenses - Upgrade Guidelines - Foundation 23.1 - Foundation 23.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Essential - Premier

Upgrade Guidelines

Platform
OnBase
Product
Upgrade Guidelines
Release
Foundation 23.1
License
Standard
Essential
Premier

To verify that all users are offline, follow these steps:

  1. Log on to the OnBase Client of your existing version.
  2. Select Admin | User Management | View Current Users.
  3. Verify that you are the only user currently listed.

    If any users are listed with the status Inactive, then select that row and click Cleanup.

    This removes any orphaned user licenses caused by restarting the database service.