Generally, Hyland Software recommends that customers upgrade to the latest version of the software at least once every two years due to rapidly changing technological environments. OnBase releases contain enhancements and improvements that can provide new functionality, better performance, and support for new hardware and software upgrades in your production environment.
Hyland Software strongly recommends that customers with OnBase installations of a version scheduled to be placed on Extended Support upgrade to the newest OnBase version. OnBase versions on Extended Support are subject to an additional support fee.
For more information about Extended Support or to view the OnBase Version Support Lifecycle, visit the Hyland Community at: https://community.hyland.com