When installing Virtual Print Driver from the MSI file, the following error is displayed: This installation package is not supported by this processor type. Contact your product vendor.
This error occurs when the wrong MSI file is used to install the Virtual Print Driver. If you are installing the Virtual Print Driver on a 64-bit system, you must use the Hyland OnBase Virtual Print Driver x64.msi file. If you are installing the Virtual Print Driver on a 32-bit system, you must use the Hyland OnBase Virtual Print Driver x86.msi file.