Clearing Locked Objects - Web Client - Foundation 24.1 - Foundation 24.1 - Ready - OnBase - Essential - Premier - Standard - external - Standard - Premier - Essential

Web Client
Platform
OnBase
Product
Web Client
Release
Foundation 24.1
License
Standard
Premier
Essential

You may be able to clear your own locks using the User | Locked Objects option. Locks can occur if you have documents open when OnBase closes unexpectedly. You are prompted to clear the locks upon logging back in. If you do not clear the locks, other users will only be able to open read-only copies of the locked document.

To clear locked objects:

  1. Select Locked Objects from the User section of the Main Menu. The Locked Objects layout is displayed, showing the locked objects belonging to you.
    The Locked Objects screen contains the following buttons: Remove Lock, Select All, Clear All, and Refresh.

    The locked objects are displayed in sortable columns. To sort by a column, click the column heading.

  2. From the list of locked objects, select the documents you want to unlock.

    • To select multiple documents, hold Shift or Ctrl while clicking the documents in the list.

    • To select all documents in the list, click Select All.

    • To deselect all documents in the list, click Unselect All.

  3. Click Remove Lock to remove the locks from the selected documents.