This portlet requires a Business Activity Monitoring license.
Workflow Dashboard portlets display a configured set of Workflow queues for monitoring.
Each queue and its document count are listed. If the portlet is configured to display a chart, the chart displays a bar for each queue.
Warnings and alerts may be triggered based on the following criteria:
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Document count: The number of documents is too high or too low.
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Document age: The queue contains a number of documents that meet or exceed a configured age.
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Keyword sum: The documents' combined value for a Keyword Type is too high.
If the document count, age, or Keyword sum triggers a warning or alert, a monitoring symbol is displayed to the right of the queue. Rest your pointer over a symbol to display its meaning.
Monitoring symbols are described in the following table:
|
Symbol |
Description |
|---|---|
|
High watermark. This symbol indicates that the number of documents residing in a queue is at the high watermark warning or alert level. |
|
Low watermark. This symbol indicates that the number of documents residing in a queue is at the low watermark warning or alert level. |
|
Document age. This symbol indicates the document age for documents residing in the queue is at the warning or alert level. Document age is determined by the time the document entered the queue. Note:
A tolerance setting may have been configured to allow a number of older documents to reside in the queue without triggering the warning or alert. |
|
Keyword sum. This symbol indicates the documents' combined value for the displayed Keyword Type is at the warning or alert level. |
Whether the queue is at a warning or alert level is indicated by the color in which the queue's name, monitoring symbol, and bar are displayed. The default colors for warning and alert levels are orange and red, respectively.
Click a queue to open the Web Workflow page, which is described under Workflow Portlets.