This portlet requires a Business Activity Monitoring license.
Workflow Process Statistics portlets display a graphical view of Workflow life cycles for monitoring. Each portlet provides a snapshot of a life cycle, including the number of documents in each queue and how documents are transitioned between queues. Each queue is represented by its configured shape and icon. The number of documents residing in a queue is displayed next to the name of the queue.
Warnings and alerts may be triggered based on the following criteria:
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Document count: The number of documents is too high or too low.
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Document age: The queue has contained documents past a configured amount of time.
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Keyword sum: The documents' combined value for a Keyword Type is too high.
If the document count, age, or Keyword sum triggers a warning or alert, a monitoring symbol is displayed next to the icon in the queue. Rest your pointer over a symbol to display its meaning.
Monitoring symbols are described in the following table:
|
Symbol |
Description |
|---|---|
|
High watermark. This symbol indicates that the number of documents residing in a queue is at the high watermark warning or alert level. |
|
Low watermark. This symbol indicates that the number of documents residing in a queue is at the low watermark warning or alert level. |
|
Document age. This symbol indicates the document age for documents residing in the queue is at the warning or alert level. Document age is determined by the time the document entered the queue. Note:
A tolerance setting may have been configured to allow a number of older documents to reside in the queue without triggering the warning or alert. |
|
Keyword sum. This symbol indicates the documents' combined value for the displayed Keyword Type is at the warning or alert level. |
Whether the queue is at a warning or alert level is indicated by the color in which the monitoring symbol is displayed. The default colors for warning and alert levels are orange and red, respectively.