Displaying Disabled Sections - Displaying Disabled Sections - OnBase - WorkView Integration for Microsoft Outlook - OnBase/WorkView-Integration-for-Microsoft-Outlook/English/Foundation-22.1/WorkView-Integration-for-Microsoft-Outlook/Usage/Using-the-Contextual-Pane/Displaying-Disabled-Sections - English - Foundation 22.1

If you want all sections to be displayed, despite whether or not they are enabled, right-click in the Contextual Pane and select Show disabled sections. All sections are displayed.