First, if you are going to enable favorites, ensure that the classes you are accessing have class titles configured. Class titles generate the object's autoname, which is used for the initial favorite item name.
As an administrator, you can configure applications to display favorites. You can specify the number of favorites you want listed. This is configured per application. If 0 is configured for the Maximum favorites field value, the favorites list is not available to users. To configure an application to display a user's favorite objects:
Changes made in the OnBase Studio will be reflected in the WorkView Integration for Microsoft Outlook module's configuration options for favorites and vice versa.