General Performance - Workflow - English - Foundation 22.1 - OnBase - Premier - external - Standard - Premier - Standard

Workflow

Platform
OnBase
Product
Workflow
Release
Foundation 22.1
License
Premier
Standard

The following best practices are related directly to system performance.

  • Break on success/failure to speed up keyword checks.

  • During DIP/TIP processing, add documents to Workflow on commit.

  • Keeping queue counts low enhances performance.

  • Select the option to Hide Document Count. If a user does not need a count of documents in the queue, check the option to Hide Document Count. This saves system overhead incurred from calculating the correct number of documents, which becomes complex when load balancing and filters are configured.

  • Only use queue refresh rates when absolutely necessary. By default, the refresh queue setting is set to 0 which disables the system from automatically refreshing the queue count and document hit list. This setting is measured in seconds and should be used with extreme caution if enabled. There is a significant amount of work performed when documents are retrieved and document counts are being processed by the system.

  • Disable Logging if the log entries are not needed for an audit trail. Writing to the Workflow log happens whenever a document enters and exits a queue. If this information is not needed, check the box to Disable Logging at the queue level.

  • Do not use the Refresh tree counters setting with the Core-based Workflow interface. To achieve optimal performance, it is recommended that this option not be used with the Core-based OnBase Client interface. Using this option with the Core-based interface will consume a greater share of network, database, and Application Server resources.