From the User Group & Rights screen, appropriate permissions must be granted. The following rights affect Workflow.
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Configure custom queries, VB scripts, folder and notes. See Configure custom queries, VB scripts, folder and notes.
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Gain access to the Workflow inbox and workstation options. See Gain access to the Workflow inbox and workstation options.
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Change viewing privileges to life cycles and queues in the Workflow Inbox. See Change viewing privileges to life cycles and queues in the Workflow inbox.
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Change privileges to Ad Hoc Tasks and System Tasks. See Change privileges to Ad Hoc Tasks, Web/API Tasks and System Tasks.
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Grant Administrative Processing Privileges. See Grant Administrative Processing Privileges.