Queue Conflicts - Workflow - English - Foundation 22.1 - OnBase - Premier - external - Standard - Premier - Standard

Workflow

Platform
OnBase
Product
Workflow
Release
Foundation 22.1
License
Premier
Standard

If you choose to replace an existing life cycle with a newly imported life cycle, and queues in the new life cycle match queues already in the system from the life cycle being replaced, the Workflow Conflict Resolution dialog box will display.

To resolve a queue conflict:

  1. Select the queue to obtain a description of the conflict on the right side of the dialog box.
  2. Resolve the conflict in any of the following ways:
    • Rename the queue by clicking Create New and supplying the new name. The maximum number of characters allowed is 50.

    • Replace the current queue with the newly imported queue by selecting a queue from the Mapping/Replacing Choices box and clicking Replace.

  3. Repeat steps 1 and 2 for each queue.
  4. Click Save when all conflicts have been resolved for the queue(s).
    Note:

    If you select the Show Mapped Objects, mapped items will be displayed. If you select Show Replacing Objects, items replacing existing items will be displayed. If you select Show New Objects, items that are created as a new object will be displayed. When these options are not selected, the corresponding objects will not be displayed in the dialog box.