Coverage Queue - Workflow - English - Foundation 22.1 - OnBase - Premier - external - Standard - Premier - Standard

Workflow

Platform
OnBase
Product
Workflow
Release
Foundation 22.1
License
Premier
Standard

A Coverage queue will work exactly like any other queue in Workflow, but adds the previously-discussed coverage support. When a user opens a Coverage queue, s/he will see any documents assigned to her/him as well as any documents from unavailable employees that s/he is covering for. For example, if User A is configured to cover for User B in case of absence, User A will see any documents of User B's when User B is unavailable. In Coverage queues, the document count takes into account both traditionally assigned and covered documents.