The Workflow module is an electronic document routing system that processes work more efficiently, quickly and accurately than traditional paper processing. Workflow streamlines business processes and is designed to accommodate change quickly. Documents can enter Workflow in a variety of ways, including input processors like COLD, DIP, Document Imaging, and PCL. Documents may also be imported into a Workflow process manually or via an electronic form completed over the Internet. Configurable rules and actions ensure that documents are distributed in a standard, controlled manner and that business rules and practices are followed.
Workflow has the ability to prompt users for input or automatically process documents based on information such as a keyword, document handle (a unique OnBase ID), or Document Type. Assigning specific users with rights to modify a document's movement on an ad hoc basis accommodates exceptions to the configured model. Timers can be employed on queues to make sure documents continue through the process efficiently. Troubleshooting and queue-logging tools allow for error-free, secure configurations. Configured workflows can be exported to disk for backup and recovery purposes or for distribution to another OnBase system. Workflow is accessible via the Internet when the OnBase Web Server is purchased.