This action allows you to escalate items that are still pending approval after all reminder notifications have been sent.
This action is not supported in the OnBase Client Classic Workflow interface.
This action requires that reminder notifications are configured for the approval process.
An item that is pending approval expires after the number of days configured between reminder notifications passes after the last reminder notification is sent. For example, if an approval process is configured with 2 reminder notifications and 3 Days Between Notifications, the item expires 3 days after the last reminder notification is sent. For more information about configuring reminder notifications, see the Adding Notifications topic in the Workflow Approval Management module reference guide.
An item can only be escalated after it has expired.
This action works best when configured under a timer. An item that is pending approval expires after a specific amount of time, but it will not be escalated until this action is executed against the item.