Configuring Users as Members - Workflow - English - Foundation 22.1 - OnBase - Premier - external - Standard - Premier - Standard

Workflow

Platform
OnBase
Product
Workflow
Release
Foundation 22.1
License
Premier
Standard

To configure users as members:

  1. Under the Load Balance Members section of the Load Balance tab, select Users from the Assignment Type drop-down list.
  2. You can assign specific users by clicking Add and selecting the check boxes next to the users you want to add as members. Click OK. If you want to only view the users that are currently configured as members, select the Show only included items check box. You can also use the Find field to enter the name of a user you want to find.

    You can click Add All Assigned to Queue to add all users as members that are assigned rights to the queue.

    You can click on the Roles tab, select a role from the Roles drop-down list and click Add to add all users that are assigned to the selected role as members to the queue.

    CAUTION:

    When configuring a Match Keyword to User Name load balancing queue, only the Users option is supported.

    Note:

    If you add a user to a user group that has rights to a load balance queue, the following dialogue is displayed: Should this user be added as a load balanced member of load balanced queues currently assigned to the user group? If you click Yes, that user will be added to any load balanced queues to which the user group has rights and that are configured with users as members. If you click No, the user will not be added to any load balanced queues.